We don’t fix rates because of the volatile nature of cryptocurrency that the rate of any currency can fluctuate by the minute. That is why the final rate may be slightly higher or lower than expected at the end of a transaction.

Keeping the rates fixed would require us to cover market risks and currency volatility, which as a result would make our trading fee much higher. Instead, HyperPay charges quite a low trading fee (0.3%) and the trading fees will be deducted from your trading.

HyperPay’s trading algorithm is integrated into the largest cryptocurrency exchange platforms, including Binance, Huobi, ZB, CoinW, etc. In the span of milliseconds, Changelly makes bids and asks on the platforms, then selects and suggests the best available rate and displays the estimated rate on our site. The rates remain approximate until the transaction is actually made on the blockchain, which is why the exchange rate at the time of a transaction may differ slightly from the estimated rate that you see when you begin a transaction.

All transactions take time to be processed (usually 5-30 minutes). Given the volatility of cryptocurrencies, the exchange rate is subject to change during the processing time, which means the final rate may be slightly different from what you expected. 

HyperPay Instant Exchange sets the minimum and maximum limits.

The minimum limit is set as required by the partnered third-party exchanges. The minimum exchange amount would vary according to the cryptocurrency you exchange to, usually between 1 USDT and 15 USDT. The maximum limit is 1,000 USDT. As for CNYT, the maximum limit is 7,000 CNYT and the minimum amount varies between 0.7 CNYT and 15 CNYT. Specific amount is subject to the APP.

To make a transaction successfully, the requirements of price and amount shall be satisfied simultaneously. HyperPay will automatically take a consideration of the depth and matchmake from the lowest price till the transaction is successfully made. Therefore, to ensure user’s benefits, HyperPay would not deal with the exchange order if there is no best choice, which may lead to the failure of exchange.

In addition, when the price variance between the price you saw when exchanging and the actual price of the exchange’s orders reaches 5%, instant exchange may also fail.